Newmarket Public Library Board

Minutes

Meeting #:
Date:
Time:
-
Location:
Newmarket Public Library Boardroom
Newmarket Public Library
438 Park Avenue
Newmarket ON L3Y 1W1
Members Present:
  • Darryl Gray
  • Kelly Broome
  • Victor Woodhouse
  • Trevor Morrison
  • Neila Poscente
  • Beth Stevenson
  • Rex Taylor
Staff Present:
  • Tracy Munusami, CEO
  • David di Giovanni, Manager, Programs and Community Engagement
  • Jennifer Leveridge, Manager, Collections and Customer Experience
  • Biagio Rachiele, Manager, Library Operations
  • Lianne Bond, Administrative Coordinator
  • Catherine Arthurs, Supervisor, Customer Experience

​​

1.
Call to Order

 

The Vice Chair called the meeting to order at 5:37 pm.

2.
Adoption of Agenda Items

 

2.1
Adoption of the Regular Agenda

 

2.2
Adoption of the Closed Session Agenda

 

2.3
Adoption of the Consent Agenda Items

 

Item 2.1, Adoption of Closed Session Agenda was deferred and two items were added under New Business

  • Motion25-01-134
    Moved byRex Taylor
    Seconded byNeila Poscente

    That items 2.1 to 2.3 be adopted as amended.

    Carried

3.
Declarations

 

None were declared.

4.
Presentation - Leading Edge Customer Service

 

The Supervisor, Customer Experience outlined the Library's plan over the next year to provide leading edge customer service. The Library has started the process of customer journey mapping, and developing a Service Blueprint and Plan.

  • Motion25-01-135
    Moved byDarryl Gray
    Seconded byVictor Woodhouse

    That the Library Board receive the presentation on Leading Edge Customer Service as presented.

    Carried

5.
Consent Agenda Items

 

5.1
Adoption of the Regular Board meeting minutes for Wednesday, December 18, 2024

This item has attachments. 
1.2024-12-18 Board minutes.pdf

5.2
Adoption of the Closed Session minutes for Wednesday, December 18, 2024

 

5.3
Strategic Operations report for December

This item has attachments. 
1.2024-12 December Strategic Operations Report.pdf

5.4
Library Bank Transfer

This item has attachments. 
1.2025-01-15 Bank Transfer.pdf

More information was provided on the Library's plan for testing new strategies for digital marketing through an online marketing automation platform.

  • Motion25-01-136
    Moved byRex Taylor
    Seconded byTrevor Morrison

    That the Library Board approve and adopt items 5.1, 5.2, and 5.4 as presented.

    Carried
  • Motion25-01-137
    Moved byTrevor Morrison
    Seconded byRex Taylor

    That item 5.3, Strategic Operations report be received as presented.

    Carried

6.
Policies

 

6.1
Information Services Policy

This item has attachments. 
1.PS-20 Information Services.pdf

Revision to the Information Services Policy improve accessibility and ensure equitable and respectful access to information.  Further clarification regarding a section of the policy is needed before final approval.

7.
Reports

 

There were no reports.

8.
Business Arising

 

8.1
Library Board Action List

This item has attachments. 
1.2025-01-15 Library Board Action Tracking List.pdf

The Library Board reviewed the Action List.

  • Motion25-01-138
    Moved byBeth Stevenson
    Seconded byRex Taylor
    Carried

9.
New Business

 

9.1
Library Vending Machines

 

The vending machines have been delivered and are in place at the Town of Newmarket Magna Centre and Ray Twinney Recreation Centre.  Preparations on underway to ready the machines for the public.  A soft launch with the Library Board will be planned at one of the vending machine locations. 

9.2
Author Series Fundraiser

 

The Library Board discussed the opportunity to host an Author Fundraising event.  The Board agreed to start a Fundraising Committee specifically for the planning of this event.

  • Motion25-01-139
    Moved byRex Taylor
    Seconded byVictor Woodhouse

    That the Library Board form a Fundraising Committee for the specific purpose of planning a fundraising author event; 

    And that Neila Poscente and Beth Steveson be appointed to the Fundraising Committee.

    Carried

10.
Closed Session

 

11.
Dates of Future Meetings

 

12.
Adjournment

 
  • Motion25-01-140
    Moved byRex Taylor
    Seconded byNeila Poscente

    That there being no further business the meeting adjourn at 7:00 pm.

    Carried
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